FAQS -

WHAT'S INSIDE YOUR SEASONAL PEG BOX?

We have a team dedicated to curating unique gift items to treat you & your horses. We love Canadian made, organic, natural & fair trade products. Everyday staples & cult favourites! A seasonal PEG Box is a great way to discover new to market items, trendy products, gourmet treats, grooming necessities, horse care items, rider items, stable gear or equine theme home decor. 

 

ARE THE SEASONAL BOXES ALWAYS A SURPRISE? YOU DON'T LIKE SURPRISES.

Our quarterly seasonal PEG boxes are always a surprise. Find details & pictures of past boxes under our Blog tab. Not convinced that surprises are amazing? Head to the SHOP section and put together your own perfect order or try a Mystery Box.

 

DO PONY EXPRESS GIRLS DO CUSTOM BOXES?

YES! We can create a custom box at a special price point for Christmas gifts, barn gifts, show prizes, pony clubs, birthday party treat bags or just for an awesome surprise gift for your fave pony girl or horse lover.

 

HOW DO I PAY FOR MY PONY EXPRESS BOX?

PEG uses Stripe, a secure online purchase system for your Visa or Mastercard. We also accept Paypal. Email us if you would like to arrange an e-transfer. 

 

HOW MUCH DOES SHIPPING COST?

We ship boxes within Canada for $5.50 per parcel. Remote areas may incur additional shipping charges. Territories will have to contact us for a quote.

Don't want a PEG box, just doing some shopping? More items = less shipping! Very lightweight items can ship for as little as $2. Play with your shopping cart as it's tiered by weight.  

 

DO YOU SHIP OUTSIDE OF CANADA? 

No, at this time we only ship across Canada. 

 

IS PONY EXPRESS GIRLS ONLY FOR PONIES?

Our boxes cater to all horse sizes & all the people who love them. Pony is just a term of endearment. PEG boxes bring happiness to everyone regardless of discipline.

 

I LOVED THE PRODUCTS IN MY PONY EXPRESS BOX, CAN I REORDER THOSE ITEMS THROUGH PEG?

Check our SHOP section.

 

Do you sell Wholesale to Retailers?

We do have a robust wholesale program available to qualified retailers. Unique and highly desired gifts and gear for horse loving girls. Contact us for more details! 

 

Satisfaction Guarantee and return policy can be found here.

 

If we haven't answered your question, head to our contact page and shoot us your questions. We will get back to you soon!